With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
Over the past year, we’ve been busy adding the right team members to the Wursta organization to better champion the growth of our clients. Today, we can see the investment in client-facing teams resulting in quicker response times and deeper product knowledge. We...
Last year was a hectic year, to say the least, and no department was expected to roll with the punches more than IT. Empowering an on-premise team to go remote in a matter of weeks (or for some companies, days) was a challenge everyone faced in some capacity. Now is...
Here is a running summary of the visible changes to Google Workspace (formerly G Suite) in 2021. We will continue to update this list every month so check back often. Contact us with any questions about the new features or how to enable them for your users. February...
2020 put a lot of stress on IT departments with companies shifting to remote work. Some companies have tried to go back to the office only to return home, while others are scheduled to work remotely until later in 2021. Needless to say, empowering a remote team is a...
As part of G Suite’s rebrand to Google Workspace in 2020, Google Meet has seen major updates to add features that make collaboration even more seamless. With Google Workspace, you don’t need to purchase additional applications to be productive with everything in...
We all love a good spreadsheet, but they can only do so much. Now with Tables, imagine the organization and familiar usability of a spreadsheet plus the robust tracking of a database in one. Area 120, Google’s in-house incubator, released Tables at the end of...
Google Drive has been updated quite a bit over the past year, with the G Suite rebrand to Google Workspace and other features that make collaboration seamless as it's already in Google's integrated system. With Google Workspace, you don’t need to purchase...
Companies often think they have the necessary security tools to protect their users working in the cloud. Malware protection, anti-phishing solutions, and geolocation tracking are great tools, but they may not be enough. A security nightmare: hackers bypassing...
With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
Over the past year, we’ve been busy adding the right team members to the Wursta organization to better champion the growth of our clients. Today, we can see the investment in client-facing teams resulting in quicker response times and deeper product knowledge. We...
Last year was a hectic year, to say the least, and no department was expected to roll with the punches more than IT. Empowering an on-premise team to go remote in a matter of weeks (or for some companies, days) was a challenge everyone faced in some capacity. Now is...
Here is a running summary of the visible changes to Google Workspace (formerly G Suite) in 2021. We will continue to update this list every month so check back often. Contact us with any questions about the new features or how to enable them for your users. February...
2020 put a lot of stress on IT departments with companies shifting to remote work. Some companies have tried to go back to the office only to return home, while others are scheduled to work remotely until later in 2021. Needless to say, empowering a remote team is a...