With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
Last year was a hectic year, to say the least, and no department was expected to roll with the punches more than IT. Empowering an on-premise team to go remote in a matter of weeks (or for some companies, days) was a challenge everyone faced in some capacity. Now is...
I would imagine a famous Austinite saying; Alright, Alright, Alright; you got any user or data security? No..... Not with my new remote workers. It would be a lot cooler if you did. The rush to enable remote workers has caused tech stacks to balloon and IT to lose...
Google recently announced that they will be shutting down App Maker on January 19, 2021. Here is how to find out if your organization will be impacted and what action you may need to take to ensure you do not lose critical functionality or data. What is the App Maker...
You may have heard about Google’s plan to keep G Suite accounts safe from hijackers by blocking the use of Less Secure Apps (LSAs) for new users starting June 2020, and for new and existing users in February 2021.
Cloud services make big promises of dramatic ROI from improved collaboration, rapid business transformation, enhanced security and savings from optimized IT budgets. The problem is, transitioning to G Suite, or any other cloud...
As we ring in the new year, it’s a perfect time to reflect on what major events occurred throughout the last 12 months and their impact on our lives. In G Suite, we saw several top feature requests launch in 2019 to help increase productivity and improve the ways...
What is the Google Cloud Next Conference? Next 2020 is an interactive Google Cloud experience. This conference is an invaluable opportunity to gain practical insights, hear success stories from IT professionals/executives and learn about the future of AI, machine...