Expanding Your Team's Bandwidth

Wursta can help identify priorities and consult with you to resolve what's most urgent for you. You can offload tasks to free up your team to focus on more strategic initiatives. For example, let Wursta handle break or fix troubleshooting, onboarding and offboarding users, creating groups and shared drives, and ordering computers. Expanding your team's bandwidth can enable them to handle support tickets as well as focusing on activities that bring value to your business and enhance your competitive advantage.

Flexible Support with Virtual Google Workspace Helpdesk

Wursta Virtual Google Workspace Helpdesk Admins supports rapidly growing businesses and organizations in need of extra support. We can serve as an outsourced helpdesk or supplemental staff embedded in your helpdesk to handle incoming support tickets.

Wursta virtual helpdesk services can include IT procurement, onboarding, offboarding, and device management, as well as:

  • Level 1 end user support
  • Level 2 break / fix troubleshooting
  • Support for existing network infrastructure
  • Support for company owned devices and items other than Google
  • Weekly security log reviews
  • Monthly case reviews

Wursta Can Support You and Supplement Your IT Team with Services such as:

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Extra Set of Hands to Help Keep Your Organization Running Smoothly

Wursta helps clients tackle recurring challenges such as offboarding users and managing their emails to retain vital information and comply with any relevant regulations. We can serve as an extra set of hands to not only execute on important tasks but assist with strategy and help you move towards best practices. Reduce management overhead with our expert support and guidance, so you can focus on growing your business.

A Wursta Virtual Admin can help manage and support your Google admin console and duties, including:

Monthly Google Workspace advisory session
Workspace configuration updates
Workspace user management and license management
Google Vault query support
Workspace investigation specialist
Weekly security log reviews
Monthly case reviews

We offer virtual Google Workspace helpdesk admin support with a range of SLAs, so you can have professionals available as many hours as you need, including up to 24 hour support.

Virtual Google Workspace Helpdesk & Admin Provide Customized Services

Wursta strives to understand your business and goals so we can work together to build custom solutions leveraging technology from Google and other providers. We collaborate with clients to accomplish your unique objectives, whether it’s to be more innovative, increase compliance, or mitigate security risksWe can come up with solutions from scratch for every challenge. Wursta provides solutions customized not only for your business, but also tailored to your individual employee groups.

Long Term Planning and Continuous Support as Your Company Grows

As your organization grows, hiring new staff or undergoing a merger or acquisition, Wursta can provide support to onboard and train new staff. We help our clients resolve shifting compliance and security concerns as they grow. Often, leveraging support from Wursta is more economical than taking on the expense of an additional full time employee.