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The AI-Powered Solutions Revolutionizing Retail

In the age of instant gratification, your customers demand more than just products. They crave personalized, seamless experiences that deliver exceptional value. But failing to meet these expectations is costing retailers trillions annually.

Introducing Discovery Concierge Suite

Wursta’s Discovery Concierge Suite combines cutting-edge Search Optimization (SO) and Virtual Interactive (VI) capabilities to transform your customer experience:

  • Elevate Search: Effortlessly guide shoppers to the perfect products with intelligent, personalized recommendations, ensuring they find exactly what they’re looking for.
  • Engage & Delight: Captivate customers with immersive, interactive experiences that not only drive conversions but also create memorable shopping journeys that exceed their expectations.
  • Deliver Value: Go above and beyond by providing tailored solutions and unparalleled convenience, ensuring your customers feel valued and understood.

Don’t let another dollar slip away due to untapped potential. Unlock a new era of customer-centricity with Discovery Concierge and transform lost revenue into your most loyal brand advocates.

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Large Online Retailer Increases Revenue 8% with AI Search that Shows Shoppers What They Want
Case Study

Large Online Retailer Increases Revenue 8% with AI Search that Shows Shoppers What They Want

As a trusted premium lifestyle brand and a go-to online source for discovery and inspiration, our client offers over 100,000 apparel and footwear styles, as well as beauty, accessories, and home products.

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Search Optimization Concierge

Wursta’s Search Optimization Concierge improves search results on your site and serves better product recommendations, driving increased revenue. By learning user preferences and incorporating custom user behavior, Search Optimization Concierge provides more accurate results, better sorting, and faster responses for an improved shopping experience.

Personalized Shopping

1:1 Personalization

Incorporate user behavior to provide personalized shopping experiences at scale. Drive increased sales by delivering more relevant, brand-specific search results, including custom suggestions.


AI-Driven Insights

Enhance customer experiences and drive conversions by leveraging your existing Google Analytics data to train AI models. Utilize Google’s insights into user intent and context to craft personalized, effective shopping experiences that minimize cart abandonment and maximize sales.

Granular Customization
Granular Customization

Gain valuable insights and drive impactful business results through streamlined A/B testing capabilities. Prioritize and promote specific products to effectively manage inventory levels and support product launch strategies.

Leverage Google’s vast search experience for natural language processing, search by image, and product recommendations.
Customize your optimization objectives including click-through rate (CTR), revenue per session (RPS), and conversion rate (CVR).
Deliver personalized product discovery and highly relevant recommendations that perfectly match each customer’s unique needs and preferences.
Online retail search

Virtual Interactive Concierge

Wursta’s Virtual Interactive Concierge is designed to help you meet your customers’ evolving expectations while simultaneously driving conversion and sales, increasing customer loyalty, and improving operational efficiency.

Personalized Shopping
1:1 Personalization

AI-powered virtual agents deliver interactive, real-time assistance, providing personalized product recommendations and engaging
with customers directly.

Intuitive Search
Intuitive Search

Enhance your customer experience with natural language search technology to understand intent and deliver accurate and relevant results, significantly reducing search abandonment.

Customer Insights
Customer Insights

Real-time insights and analytics from customer behaviors enable data-driven business decisions necessary to successfully improve customer satisfaction and top line growth.