Author: Meghan Austin
With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers engaged and satisfied when they call your company? Google has been working on this… Read more »
Over the past year, we’ve been busy adding the right team members to the Wursta organization to better champion the growth of our clients. Today, we can see the investment in client-facing teams resulting in quicker response times and deeper product knowledge. We understand that saving time (and money) is critical to your success, so… Read more »
Over the past year, we’ve been busy adding the right team members to the Wursta organization to better champion the growth of our clients. Today, we can see the investment in client-facing teams resulting in quicker response times and deeper product knowledge. We understand that saving time (and money) is critical to your success, so… Read more »
2020 put a lot of stress on IT departments with companies shifting to remote work. Some companies have tried to go back to the office only to return home, while others are scheduled to work remotely until later in 2021. Needless to say, empowering a remote team is a challenge every CTO or CIO is… Read more »
Google Drive has been updated quite a bit over the past year, with the G Suite rebrand to Google Workspace and other features that make collaboration seamless as it’s already in Google’s integrated system. With Google Workspace, you don’t need to purchase several applications to be productive with everything in one place. Storage and collaboration… Read more »
We all love a good spreadsheet, but they can only do so much. Now with Tables, imagine the organization and familiar usability of a spreadsheet plus the robust tracking of a database in one. Area 120, Google’s in-house incubator, released Tables at the end of September 2020. Because it’s powered by Google, Tables integrates with… Read more »