With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
With companies operating remotely, customer experience over the phone is incredibly important. In fact, “68% of respondents are more likely to buy from a business that offers convenient communications” according to a study from December 2020. How do you keep customers...
Last year was a hectic year, to say the least, and no department was expected to roll with the punches more than IT. Empowering an on-premise team to go remote in a matter of weeks (or for some companies, days) was a challenge everyone faced in some capacity. Now is...
Here is a running summary of the visible changes to Google Workspace (formerly G Suite) in 2021. We will continue to update this list every month so check back often. Contact us with any questions about the new features or how to enable them for your users. February...
2020 put a lot of stress on IT departments with companies shifting to remote work. Some companies have tried to go back to the office only to return home, while others are scheduled to work remotely until later in 2021. Needless to say, empowering a remote team is a...
What a year! There's been so much that's happened over the past 12 months. Of course, we could talk about meeting specific metrics and revenue goals (shoutout to our Account Management team for meeting their goal 3 months early!) but instead, we want to highlight...
Here at Wursta, we recognize that it can be a tall task to take care of your pressing IT needs effectively while also accomplishing all of your day to day business goals. That’s why we’re here to help out with our collaborative approach to Cloud productivity. In light...
Here is a running summary of the visible changes to Google Workspace (formerly G Suite) in 2020. We will continue to update this list every month so check back often. Contact us with any questions about the new features or how to enable them for your users. December...
Let’s be honest. This year has been tough. With most of us still working from home or unable to visit family for the holidays, reaching out and intentionally forming connections is important. The end of the year or the holiday season is a good excuse to plan something...
The process of managing documents and creating workflows through Cloud providers can be tedious and time-consuming. The organization AODocs provides a robust solution to these issues all while seamlessly integrating with Google Drive. AODocs strengthens your current...
As part of G Suite’s rebrand to Google Workspace in 2020, Google Meet has seen major updates to add features that make collaboration even more seamless. With Google Workspace, you don’t need to purchase additional applications to be productive with everything in...
We all love a good spreadsheet, but they can only do so much. Now with Tables, imagine the organization and familiar usability of a spreadsheet plus the robust tracking of a database in one. Area 120, Google’s in-house incubator, released Tables at the end of...
Google Drive has been updated quite a bit over the past year, with the G Suite rebrand to Google Workspace and other features that make collaboration seamless as it's already in Google's integrated system. With Google Workspace, you don’t need to purchase...
Companies often think they have the necessary security tools to protect their users working in the cloud. Malware protection, anti-phishing solutions, and geolocation tracking are great tools, but they may not be enough. A security nightmare: hackers bypassing...
What a year! There's been so much that's happened over the past 12 months. Of course, we could talk about meeting specific metrics and revenue goals (shoutout to our Account Management team for meeting their goal 3 months early!) but instead, we want to highlight...